Arrival Guru

Meet your
local travel Guru

Spend an hour in-person or online with an Arrival Guru.
Inside local knowledge from someone with similar interests. Just NZ$75

how it works

find your guru

"I had all my questions answered and then some. Was a relaxed, friendly chat, loved that she came to my hotel."
- Sue

"Knowledge I would never have found in a guidebook, so relevant to be matched to another parent, my kids loved the suggestions we were given."
- Ralph

"Such great tips, showed us places we never would have found on our own, loved the coupons."
- Shaun & Holly

The Guru Guarantee

If you are not 100% satisfied with the experience with one of our Gurus we will give you a full refund, no questions asked.

how it works

We want to make it as easy as possible for you to have the 'best vacation ever', so we've kept it simple.
BOOKING AN HOUR WITH a guru is as easy as 1,2,3!

Click the FIND YOUR GURU button and get matched with one of our trained Gurus based on your interests

Meet your Guru at your hotel lobby or a cafe for 1 hour and get all the local travel knowledge and recommendations you need

Now go and experience the best vacation of your life!

why a guru?

100% local Gurus
Loaded with local knowledge and experience

100% customised interests
Tailored recommendations based on your interests

100% personal service
Meet in person - our Gurus come to you!

• Multiple language choices • All major New Zealand cities
• Specialist knowledge available
• Visa and Mastercard accepted

who are we?

Arrival Guru is a simple marketplace that allows you to connect with local Gurus who can provide personal guidance and recommendations to enhance your holiday and open the door to new experiences.

Our 'Gurus' are committed to customising your experience as much as possible before your time with them according to your wishes so that you get the most out of your visit. Differing from a tour guide where everyone is treated the same, we actually offer you the opportunity to enjoy the wisdom and guidance of a true local Guru!

We have a simple offer that allows you to easily book a 100% private session with a local Guru in a public place while enjoying personalised guidance to fully unlock your trip's potential. In order to guarantee availability for the period of your choice we select the Guru for you that best fits your needs and desires. Our Gurus provide advice and recommendations at a flat rate per hour and the opportunity to completely tailor the information just for you.

What could be better than to allow yourself to be informed by a dedicated and motivated local who is truly knowledgeable about the city in which they live?

Our local Gurus are carefully selected by our team according to strict criteria:

Language skills
Excellent knowledge of the country and their city, where they must have lived for a substantial amount of time
A desire to share their experiences and wisdom with others
Dynamism, motivation, passion, and enthusiasm!

You will get to enjoy the beauty of the city, its landscapes and all there is to do without any stress! Your Guru is not only there to introduce you to the best places and tell you their stories, but will also give you tips on interacting with other locals, and recommend what to avoid in relation to your trip.

Our local Gurus will help you discover not only the iconic spots but also some hidden gems uncovered during their personal experiences that they will be happy to share with you!

Arrival Guru is part of the People Media Group (PMG) of companies. PMG have been involved in welcoming visitors for close to 20 years. We know tourism and we love tourists.

faq's

What is Arrival Guru?

Arrival Guru is a simple marketplace platform which aims to connect travellers and local people in order to offer a 100% personalized encounter to those who are thirsty for local insider information.

Can I get refunded if I cancel my order?

Sure thing, cancellations made more than 48 hours in advance of a booked session receive a full refund. Any cancellations made within 48 hours of the service are not refundable. You can, however, request a change of day and time within 24hrs.

Organising the visit with your local Guru?

Once your order has been placed and confirmed by email our Head Guru will assign you the Guru that best suits your needs. We will send you access to a private LiveChat between you and your Guru so that you can discuss your visit in more detail and allow the Guru to best prepare for your arrival. It's here that you will organise your meeting place and exchange contact details if necessary. Our Gurus will also be ready to help with any questions or requests you have.

Can I also become an Arrival Guru?

Yes you can! Apply as per our recruitment page and our team will get back to you for an interview. Currently we are only taking Gurus in New Zealand, but this will change shortly.

Who are our Gurus and how are they chosen?

All our Gurus are local people who have a great proven knowledge of the country in which they live and have a passion for sharing their experiences and love of their country/city with travellers from all over the world. The Head Guru selects the local Gurus with an internal procedure based on the following criteria: knowledge of the local language, length of experience in the area in which they offer their services, a desire to share, enthusiasm, energy, and motivation.

How can I pay to book my visit?

Payments must be made online by credit or debit card at the time of booking. Payments are processed through our secure provider DPS. Both VISA and Mastercard are accepted.

What does an Arrival Guru session include?

All sessions with your local Guru are an in-person, one on one experience. You will receive a personalised info pack and access to great deals in that city/country. If you would prefer, our Gurus can also conduct the one hour session online, using a common platform such as Zoom or Skype. We understand that you might want some of the fantastic formation we have to share prior to even arriving at your destination, or perhaps you may just want to have the meeting in the comfort of your room. We are happy to do what works best for you.